Mitchell & Co. Salon and Spa

- 2558 N Southport Ave, Chicago, IL 60614

Introduction / Overview

Mitchell & Co. Salon and Spa, situated in the vibrant Lincoln Park neighborhood of Chicago, Illinois, stands out as a premier destination for holistic beauty and wellness services. Categorized as a full-service Hair salon, Day spa, and Tanning salon, it offers an exceptionally broad spectrum of treatments designed to cater to diverse client needs across the Illinois region. From transformative hair color to rejuvenating skin treatments, the facility is equipped to handle comprehensive esthetic needs.

The salon is not only recognized for its extensive service menu but also for its strong commitment to community values and inclusivity. Mitchell & Co. proudly identifies as both LGBTQ+ owned and women-owned, fostering an environment explicitly designated as LGBTQ+ friendly and a Transgender safespace. This dedication to a welcoming and supportive atmosphere is a significant point of pride and a key differentiator for clients in the Chicago area seeking a professional yet personally comfortable experience.

The business operates with a high standard of client care, maintaining a policy where an “Appointment is required” or at least “Appointments recommended,” ensuring organized service delivery and dedicated time for personalized consultations. This commitment is reflected in the positive loyalty of long-term clients who praise the friendly, professional staff and the consistently “amazing job” done by their trusted stylists and estheticians.

Location and Accessibility

Mitchell & Co. Salon and Spa is located at 2558 N Southport Ave, Chicago, IL 60614, USA. This highly sought-after address in Lincoln Park makes the salon easily accessible from many parts of Chicago and the greater Illinois area, benefiting from the neighborhood's excellent public transit and well-trafficked roadways. Its location in a bustling commercial district means clients can combine their beauty treatments with other errands or recreational activities in the area.

The business takes clear measures to ensure a welcoming physical environment for all. It is listed as having general Accessibility provisions, and notably, its amenities include a Gender-neutral restroom in addition to standard Restroom facilities. This inclusion reinforces the salon’s advertised status as a Transgender safespace and LGBTQ+ friendly establishment, demonstrating a tangible commitment to comfort and dignity for all patrons from the moment they step inside. Furthermore, for environmental responsibility, the salon engages in recycling of plastic bottles, a small but important feature for eco-conscious clients in Illinois.

Services Offered

The service menu at Mitchell & Co. Salon and Spa is extensive, covering three main categories: advanced hair services, comprehensive day spa treatments, and professional tanning.

• Hair Coloring and Lightening:
  • Hair coloring, Color Touch Up, Color Highlight, and Fashion Colors
  • Advanced techniques including Balayage, Ombre hair color, and Full Highlight
  • Gloss or Glaze, Hair glossing, and Redken Color Camo for grey blending
• Hair Cutting and Styling:
  • Haircut, Hairstyling, Blowdry, and Blowouts
  • Specialized cuts: Bang trim, Kids' cuts, Children’s Cut, Clipper Cuts, Fade Or Clipper Cut, Scissor Cuts, Short Cut, Long Cut
  • Specific texture services: Curly Cut, Curly hair expertise, and Updos for formal occasions
• Specialty Hair Treatments:
  • Brazilian hair straightening and Keratin treatments (including Brazilian Blowout)
  • Hair extensions (Hot Heads), Hair hydration treatments, and Smoothing Treatments
• Day Spa and Skincare Services:
  • Facial services: Customized Facial, Express Facial, Back Facial, Skin Services, and Lip Treatment
  • Advanced treatments: Chemical Peel, Eye Treatment, and Skin Services consultation
• Waxing, Tinting, and Grooming:
  • Waxing: Body waxing, Wax Brow
  • Brow and Lash services: Eyebrow threading, Brow Tweeze, Brow Tint, and Lash Tint
  • Men's Grooming: Services tailored specifically for Men's Grooming needs
• Tanning Services:
  • Spray Tans, highlighting the “Tanning salon” aspect of the business.

Features / Highlights

The key features of Mitchell & Co. Salon and Spa are centered around high-level specialization, social inclusivity, and a strong customer service recovery mechanism.

• Identifies as LGBTQ+ Owned and Women-Owned: Promotes a diverse and supportive business environment.
• Transgender Safespace and LGBTQ+ Friendly: Ensures a comfortable and respectful experience for all members of the Illinois community.
• Comprehensive Service Hub: Functions as a “one-stop-shop” combining a Hair Salon, Day Spa (including advanced facials), and Tanning Salon services.
• Specialization in Advanced Color: Features high-demand services like Balayage, Ombre, and specialized color systems such as Redken Color Camo.
• Inclusivity in Amenities: Offers a Gender-neutral restroom, demonstrating a tangible commitment to its inclusive mission.
• Professional Customer Service Recovery: A noteworthy highlight is the owner's genuine apology and explanation following a service error, demonstrating a commitment to accountability and client satisfaction, even when mistakes occur.
• Convenient Planning and Payment: Accepts Credit cards, Debit cards, and NFC mobile payments, with “Appointments recommended” for efficient service.

Contact Information

To schedule a service or complimentary consultation at this inclusive Chicago hair salon and spa, Illinois clients are encouraged to use the following contact details.

Address: 2558 N Southport Ave, Chicago, IL 60614, USA

Phone: (773) 281-3330

Mobile Phone: +1 773-281-3330

What is Worth Choosing

Mitchell & Co. Salon and Spa is an outstanding choice for Illinois clients seeking a luxury, full-service beauty experience within a deeply inclusive and socially conscious establishment. For complex color work such as Balayage or Ombre, or for specialized texture treatments like Keratin smoothing, the extensive list of services and the focus on specific techniques suggest a high level of professional competence. Furthermore, the ability to receive a precision haircut, a rejuvenating facial (like the Customized Facial or Chemical Peel), and a professional Spray Tan all under one roof makes it exceptionally convenient for the time-conscious client.

The salon's identity as LGBTQ+ owned and a designated Transgender safespace is a powerful reason for members of those communities, or those who value inclusivity, to choose Mitchell & Co. Over a generic competitor, ensuring a respectful and affirming experience.

Critically, what makes Mitchell & Co. worth choosing is not just the consistently praised talent (“Bobbi for highlights/cuts”) but the documented commitment to corrective action and genuine customer care when things go wrong. The owner's proactive response to a serious haircut mistake demonstrates that while human error can occur, the business prioritizes client relationship management and ethical recovery. This assurance of accountability can provide immense peace of mind to new patrons in Illinois, knowing that the quality of service is backed by professional business integrity.

Mitchell & Co. Salon and Spa

2558 N Southport Ave, Chicago, IL 60614, USA