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Headquarter Salon ico

Headquarter Salon
- 2145 S China Pl, Chicago, IL 60616

Hair salon, Hairdresser ★3.0

2145 S China Pl, Chicago, IL 60616, USA

3.0
This is the absolute worst hair salon I have ever been to. They only believe in a revolving door sort of business: take in as many customers and get them out just as quickly by just absolutely overlooking quality work and what the customer actually wants as long as it gets them out and having a new customer in the seat as fast as possible. I came here about a month ago to get my hair dyed blush pink for my bday. It was my first time bleaching and dying my whole head, but I've done small dye jobs at home before, so I know how the process goes but thought it'd be faster to do it at a salon.First off, there was a male stylist who greeted me and saw the reference photos I wanted but then handed me over to this redheaded lady. She did not know how to bleach hair at all. She slapped the bleach on top of my head instead of doing it LAYER BY LAYER. And even worse, she started at the back of my head where there's naturally more heat, so my hair in the back lifted a lot more quickly than the front. Only after she finished putting bleach on top of my head, she realized that she needed to do the rest of my hair underneath. She separated my hair very sloppily into layers, and anybody with sight can see how there was still a lot of hair to go through. The salon did get busy, but it did not STAY busy during my visit for another stylist to not jump in and help speed up the bleach application. What baffled me even more was that she decided to separate my hair with, instead of aluminum foil, with plain TISSUES. I was beyond confused, and every time she started the timer, she would look back at my head again, apply more bleach, and RESTART the timer. This happened several times, and it probably took a total of 45 minutes for the first application.I was starting to get uncomfortable but knew that soon that I would be able to wash it off but nope. She came back after the timer went off, but instead of leading me to the sink, she proceeded to apply huge globs of even more bleach on my head. It looked horrendous, like it was foaming up. And she proceeded to do her same previous shenanigans by repeatedly restarting the timer. I had bleach on my head for 2 HOURS which is completely not safe. I was worried that bleach was going to leach into my scalp and was honestly surprised that my hair didn't just fall off. It was only when I told my original male stylist that it was starting to burn a lot that they led me to the sink, but it was the same lady who was rinsing my head. I told her that it hurt, but she proceeded to scratch at my scalp and rubbed purple shampoo into my head and let it sit there even when I told her that it felt terrible. I was in so much pain that my eyes started to water, and my body started shaking uncomfortably.I told 3 employees total that it hurt, but they all dismissed my pleas and told me that it was normal to have the process like this in order to lift the color enough for something super light. But I knew this wasn't right. It should've been done with 2 separate bleach applications with it sitting for 25 min, ~35 min max, with rinsing in between. And the worst part? It ended up being the wrong color, and they still charged me the for whole thing.Several days later, my ENTIRE scalp starting flaking uncontrollably, and I knew it was obviously from the bleach since I don't have any kind of skin condition that affects my hair and/or scalp. Looking back on it, they definitely only put purple shampoo on my head, let it stain, and called it a day instead of giving me the pink I want.I would highly recommend NOT coming here. They simply do not care, and they are always very inconsistent with their quality. I've had other 2 bad experiences, not as bad as this one, but it still left me shocked: being forced to dye my hair when I kept saying no, and a stylist refusing to cut me many layers because it would be "too difficult". I'm never coming back to this place, and I'm warning everybody to save themselves from a headache bc there are definitely exponentially better hair salons literally anywhere else. - Cecilia Vu
Headquarter Salon Overview Intro Exterior Detail Photos Location Reviews

Headquarter Salon Introduce

For residents across the Illinois region, particularly in the bustling metropolitan area of Chicago, choosing a hair salon that offers a wide spectrum of modern and classic styling and coloring options is essential. Headquarter Salon, located in a highly accessible Chicago neighborhood, positions itself as a comprehensive hairdresser and hair salon equipped to handle advanced chemical treatments alongside standard cuts and styling. The salon aims to serve a diverse clientele with a robust menu that reflects current trends in hair care.

Operating as both a dedicated Hair salon and Hairdresser, Headquarter Salon provides flexibility in service planning, a significant advantage for busy city dwellers. The facility operates on a dual system: Appointments are recommended to secure a specific time slot, ensuring dedicated attention for complex services such as Balayage or Keratin treatments, but they also Accepts walk-ins for more spontaneous visits, offering convenience for those in the 60616 zip code area. The expansive range of services is designed to cater to various aesthetic needs, from dramatic Color Change to specialized Japanese Straightening. However, potential clients seeking the highest quality of service and specific results should proceed with informed caution, as detailed customer feedback points to significant inconsistency in quality and execution speed.

Headquarter Salon is located at 2145 S China Pl, Chicago, IL 60616, USA. This placement in Chicago offers easy access for local users within the city. The salon's address situates it within a vibrant community, providing a central and recognizable destination for those seeking a professional styling service.

A significant highlight of Headquarter Salon is its commitment to physical Accessibility. The location ensures comfort and ease of navigation for all patrons, featuring a Wheelchair accessible entrance and a Wheelchair accessible restroom. This dedication to accommodating the needs of all clients is a vital aspect of customer service and is a strong point for the facility. For scheduling, the salon’s mixed policy of recommending appointments while also accepting walk-ins provides essential flexibility. Clients who choose to walk in should be prepared for potential wait times, especially given the reported business model focused on a "revolving door sort of business," prioritizing speed of turnover. Patrons are encouraged to call ahead to inquire about immediate availability to optimize their visit time. The salon accepts various forms of payment, including Credit cards, Debit cards, and NFC mobile payments, adding to the convenience of the transaction process.

Headquarter Salon offers an extensive and technologically advanced menu of hair services, covering nearly all aspects of contemporary hair styling, coloring, and texturizing. This wide array of options means clients rarely need to seek specialist services elsewhere for complex hair transformations.

  • Haircuts: Haircut Adult, Haircuts, Women Haircut, Men Haircut
  • Color Services: Balayage, Bayalage, Color Change, Color Touch Up, Double Process, Full Highlight
  • Styling & Setting: Hairstyling, Shampoo/ Blow, Formal Styling, Hair Design
  • Texture & Straightening: Hair Straightening, Keratin Straightening, Keratin Treatment, Japanese Straightening, Digital Perm
  • Hair Treatment

The availability of specialized services such as Japanese and Keratin Straightening, along with the Digital Perm, positions the salon to handle highly technical and specific client requests. The comprehensive nature of the color menu, including Balayage and Double Process, suggests the salon has the potential to execute complex color transformations, provided the service standards are consistently maintained.

The functional and logistical features of Headquarter Salon are designed for client convenience, making it operationally sound for a high-traffic urban environment. These practical aspects ensure a smooth transactional experience for local Illinois users.

  • Accessibility: Features a Wheelchair accessible entrance and Wheelchair accessible restroom.
  • Planning Flexibility: Appointments recommended for complex services, but the salon Accepts walk-ins for convenience.
  • Payment Methods: Accepts all major modern payment types, including Credit cards, Debit cards, and NFC mobile payments.
  • Amenities: Offers a Restroom for client comfort.
  • Family Friendliness: The establishment is noted as being Good for kids.

It is crucial, however, to contextualize these features with factual statements derived from customer experiences. Reviews explicitly mention severe service issues including alleged negligence in chemical application, such as leaving bleach on for two hours and using tissues instead of professional foil, which caused extreme discomfort and eventual scalp irritation. Other patrons reported staff multitasking (leaving to serve another customer mid-cut) and a general prioritization of speed over customer needs or desired results. These reports directly indicate a major potential drawback in the execution of the services.

To contact Headquarter Salon for an appointment or inquiry, clients in the Chicago area can use the following information. Given the reported issues with communication and service consistency, prospective clients are strongly advised to use the phone contact to discuss their desired service in detail before arrival.

Address: 2145 S China Pl, Chicago, IL 60616, USA

Phone: (312) 842-1353

Mobile Phone: +1 312-842-1353

Clear and direct communication of desired results, expected timing, and any prior chemical history is paramount when contacting the salon, particularly for color or chemical services.

Deciding whether Headquarter Salon is the right choice for local Illinois users hinges on weighing the practical conveniences against the significant, detailed, and factual concerns raised by customers. The salon is functionally excellent, offering an accessible location, flexible walk-in/appointment policies, and accommodating payment options. Furthermore, the sheer breadth of the Services Offered—from basic Men Haircut and Women Haircut to highly technical Balayage, Japanese Straightening, and Digital Perm—provides a rare level of comprehensive service availability in one location.

However, the highly critical reviews detail serious and potentially harmful service lapses. Reports of rushed work, inconsistent quality, alleged disregard for client discomfort during chemical processing, and failure to achieve desired results are significant risks for any client, particularly those seeking specialized color services. One review explicitly warns, "I would highly recommend NOT coming here," citing the salon's inconsistency and focus on turnover speed. Therefore, what is worth choosing is the convenience and extensive menu, but only for clients who understand the explicit risks detailed in the customer feedback. Clients must be prepared to be extremely assertive about their needs and safety throughout the process. Local users in Illinois seeking guaranteed consistency and dedicated attention, especially for complex or high-cost services, may wish to review the experiences of other local salons, as the risks associated with this establishment's reported practices are considerable and documented.

Headquarter Salon Exterior

  • Hair Salon

  • Balayage
  • Haircut
  • Hairstyling
  • Balayage
  • Bayalage
  • Color Change
  • Color Touch Up
  • Digital Perm
  • Double Process
  • Formal Styling
  • Full Highlight
  • Hair Design
  • Hair Straightening
  • Hair Treatment
  • Haircut Adult
  • Haircuts
  • Japanese Straightening
  • Keratin Straightening
  • Keratin Treatment
  • Men Haircut
  • Shampoo/ Blow
  • Women Haircut

Headquarter Salon Details

  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Amenities

  • Restroom
  • Planning

  • Appointments recommended
  • Accepts walk-ins
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Children

  • Good for kids

Headquarter Salon Photos

Headquarter Salon Picture 1Headquarter Salon Picture 2Headquarter Salon Picture 3Headquarter Salon Picture 4Headquarter Salon Picture 5Headquarter Salon Picture 6Headquarter Salon Picture 7Headquarter Salon Picture 8Headquarter Salon Picture 9Headquarter Salon Picture 10

Headquarter Salon Location

Headquarter Salon

2145 S China Pl, Chicago, IL 60616, USA

Headquarter Salon Reviews

An average rating of ★3.9 from 429 user reviews.

washbleachcutdyeresultsjobdigital permheadquartersphotosback

★ 5★ 4★ 3★ 2★ 1

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