Fleur Balance Salon & Spa

- 3700 S Iron St, Chicago, IL 60609

Fleur Balance Salon & Spa is a dual-purpose beauty destination located in Chicago, Illinois, offering a harmonious blend of specialized hair salon services and rejuvenating spa treatments under one roof. This establishment proudly identifies as both Black-owned and women-owned, bringing a commitment to excellence and a diverse perspective to the Illinois beauty industry. The salon is committed to providing a comprehensive range of services that cater to all hair textures and client needs, paired with a selection of therapeutic skin and body treatments.

The unique offering of both a full-service hair salon and a dedicated spa positions Fleur Balance as a convenient, one-stop location for clients seeking head-to-toe beauty and wellness care. The salon is a resource for clients seeking expertise in hair extensions, custom coloring techniques, and managing highly textured hair, including dedicated services for curly hair, relaxers, and silk press treatments. This technical focus is complemented by the spa side, which provides an array of treatments from advanced facials and chemical peels to microblading and body waxing.

Beyond the scope of services, the salon has established itself as a deeply inclusive and welcoming space. Fleur Balance Salon & Spa is explicitly LGBTQ+ friendly and designated as a Transgender safespace. This commitment to an accessible and affirming environment is further reflected in its physical amenities, which include a wheelchair accessible entrance, restroom, and seating, ensuring comfort and ease of access for all community members in Illinois.

However, potential clients should be aware that public feedback has raised significant concerns regarding business practices, communication, and scheduling. Specifically, multiple reviews detail issues with unannounced upcharges for hair length/thickness, non-refundable deposits even when services are not rendered or schedules are delayed, and considerable wait times due to double-booking. One client noted a price jump from a quoted $150 to $265 for a single service, while others described being left waiting for up to 40 minutes past their appointment time without an apology. This highlights a reported discrepancy between the aspirational service offerings and the actual client experience in terms of professionalism and scheduling management. Clients interested in booking an appointment should seek a thorough consultation prior to confirming their visit to ensure clear communication regarding service pricing, policies, and expected appointment times, especially considering the reportedly strict deposit policy.

Location and Accessibility

Fleur Balance Salon & Spa is located at 3700 S Iron St, Chicago, IL 60609, USA. This address places the establishment in a more industrial area of Chicago, near the historic Packingtown and Bridgeport neighborhoods. The location's primary access routes rely on Chicago's extensive public transit system.

For clients utilizing public transportation, the salon is accessible via several CTA bus and 'L' train lines. The nearest transit options, while not directly at the doorstep, include:

• CTA Bus Routes: Bus lines such as the #35 (31st/35th), #9 (Ashland), and #X9 (Ashland Express) have stops within a 5-10 minute walk, such as 35th Street & Iron.
• CTA 'L' Train: The Sox-35th Street station (serviced by the Red Line) and the Ashland station (serviced by the Orange Line) are the closest 'L' stops, both approximately a 20-25 minute walk from the salon's address.

Clients traveling by car will find the location accessible off major city thoroughfares. However, parking availability should be confirmed in this area, as the nature of the neighborhood can influence street parking options. The business does accept Debit cards for payments.

The physical space is designed to be accessible to all members of the Illinois community, featuring a wheelchair accessible entrance, a wheelchair accessible restroom, and wheelchair accessible seating, ensuring a welcoming environment regardless of mobility.

Services Offered

Fleur Balance Salon & Spa offers a comprehensive selection of hair and spa services, categorized by specialty:

• Comprehensive Hair Salon Services:
  • Cutting & Styling: Haircut, Womens haircut, Precision Cut, Shampoo, Cut, & Style, Hairstyling, Heatless Styling, Edge Up.
  • Coloring & Chemical Treatments: Hair coloring, Balayage, Hair highlighting, Full Color, Creative Colors, Partial Highlight, Double Process Color, Demi Permanent Color, Root Touch Up, Color Treatment, Coloring Bundle, Color Consultation.
  • Texture Management: Services for Curly hair, Halo Relaxer, Relaxers Touch Up, Virgin Relaxer, Silk Press, Coil Set.
  • Restoration & Health: Protein Treatment, Scalp Detox.
  • Extensions & Installation: Hair extensions, Extensions Hair, Sew Ins, Quick Weaves, Tape ins, Microlinks, Clip In Extensions, Take Down.
  • Consultation: Book Consultation.
• Full-Service Spa Treatments:
  • Skin Care: Facial, Chemical peels, Skin treatments, Microblading.
  • Body Treatments: Body scrub.
  • Hair Removal: Body waxing, Sugaring.
  • Lashes: Eyelash extensions.
  • Packages: Spa packages, Spa parties.

Features / Highlights

The primary highlights and features that define Fleur Balance Salon & Spa include:

• Diversity in Ownership and Expertise: The salon is a Black-owned and women-owned business, specializing in services for diverse hair textures, including extensive options for curly hair, relaxers, and various complex extension types (Microlinks, Tape ins, Sew Ins).
• Inclusive Environment: It is officially designated as both LGBTQ+ friendly and a Transgender safespace, fostering an environment where all clients are welcomed and respected.
• Dual-Service Concept: The seamless integration of a full hair salon and a spa, providing services from Balayage and Hair Extensions to Facials, Chemical Peels, and Microblading, offering convenience to Illinois clients.
• Accessibility: The facility provides a wheelchair accessible entrance, restroom, and seating.
• Family-Friendly: The business is noted as "Good for kids," and offers Children Services, making it an option for families in the Chicago area.

Contact Information

For scheduling and inquiries about the hair salon and spa services, clients in the Illinois area may use the following contact information. Given the reported issues with communication and transparency, clients are strongly advised to confirm all pricing and policies, particularly regarding deposits and hair-specific upcharges, during their initial contact.

• Address: 3700 S Iron St, Chicago, IL 60609, USA
• Phone: (224) 830-3814

What is Worth Choosing

Fleur Balance Salon & Spa is a noteworthy choice for clients across Illinois who prioritize supporting a Black-owned and women-owned business that explicitly commits to being an LGBTQ+ friendly and accessible space. The salon's primary value lies in its technical expertise and comprehensive menu, especially for services such as complex hair extensions (Microlinks, Sew Ins, Tape Ins) and specialized chemical treatments (Virgin Relaxer, Silk Press) for which finding qualified specialists can sometimes be challenging. The added benefit of having advanced spa treatments like Microblading, Chemical Peels, and full Body Waxing available in the same location offers supreme convenience.

However, the decision to choose this establishment must be balanced against significant and repeated customer feedback concerning poor scheduling, lack of accountability for wait times, and a lack of transparency regarding fees, including reports of unexpected upcharges and disputed deposit refunds. The reports of fraudulent secondary charges are a serious matter that must be acknowledged by potential clients.

For clients with intricate hair needs, particularly those with highly textured or curly hair, and who are willing to navigate the reported challenges by utilizing a detailed initial consultation and careful payment monitoring, the breadth of services and the salon’s inclusive environment may still prove appealing. The establishment is technically proficient in a wide array of specialized services that are not universally offered. For new clients, scheduling a Color Consultation or Book Consultation is a recommended first step to clarify pricing for their specific hair type and ensure a mutual understanding of all business policies before committing to a deposit.

Fleur Balance Salon & Spa

3700 S Iron St, Chicago, IL 60609, USA