Thomas West Salon Introduce
For discerning clients throughout **Illinois** who prioritize exceptional quality, professional expertise, and a luxurious setting for their hair care needs, **Thomas West Salon** is a standout destination. Established in 1986, this award-winning salon, located within the prestigious **Merchandise Mart** in Chicago’s vibrant River North area, has built a long-standing reputation for integrity, quality, and dedicated service. It functions as a comprehensive **Hair salon**, **Beauty salon**, and **Hairdresser**, catering to everything from simple maintenance to complete image transformations.
The salon’s philosophy centers on providing a high-end experience, complete with an inviting atmosphere, chic decor, and breathtaking views of the Chicago River and the city's skyline. As one client notes, the salon is "gorgeous and well-maintained," offering a truly elevated self-care experience. Thomas West Salon is particularly known for its commitment to using best-quality products and for housing a team of talented, highly trained stylists who specialize in a range of advanced techniques. While the services are admittedly on the "pricier side," clients consistently feel they receive excellent value, describing the work as "top-tier" and the overall experience as "flawless."
The salon is an ideal choice for the Chicago and Illinois clientele who view their hair care as an investment, seeking lasting results from highly skilled professionals. Although they **Accepts walk-ins**, an **Appointments recommended** policy is strongly in place to ensure personalized attention, particularly for complex services like color and extensions.
The physical location of Thomas West Salon offers exceptional convenience for professionals and visitors in downtown Chicago. The salon is situated on the second floor of the massive **Merchandise Mart**, a key landmark in the city. The exact location is:
- Address: 222 W Merchandise Mart Plaza #204, Chicago, IL 60654, USA
This central placement provides incredible accessibility for Illinois commuters. It is directly connected to the CTA Brown and Purple Lines, making transit seamless. For those driving, the location within the Merchandise Mart area means multiple **Paid parking garage**, **Paid parking lot**, and **Paid street parking** options are available nearby, a critical convenience in a dense urban environment. Furthermore, the facility is designed to be fully inclusive, featuring a **Wheelchair accessible entrance** and a **Wheelchair accessible restroom**, ensuring comfort for all patrons. A clean **Restroom** is provided as a basic amenity.
Thomas West Salon provides an extensive range of high-level hair artistry, going beyond basic cuts to focus on complex coloring, styling, and texture services. Their primary services include:
- **Advanced Hair Coloring:** Comprehensive Hair coloring services, including popular techniques like Balayage, Foilayage, Highlights, Single Process Color, and specialty Color And Cut packages. The salon is committed to color excellence and uses tailored approaches.
- **Precision Cutting:** Expert Haircut services for both men and women, with stylists trained to handle various hair types, including those requiring customized layering or shaping to prevent issues like excessive poofiness.
- **Texturizing & Straightening:** Specialty Straightening Services such as Keratin treatments and other smoothing options designed to reduce frizz or reduce curl, as well as Perms for those seeking added texture.
- **Hair Enhancements:** Specialized Extension Services, including various types of professional Hair extensions (such as Tape-in and Weft extensions), with consultations required to ensure the correct application and blend.
- **Styling & Special Occasion:** Professional Hairstyling, blow-drys, and Upstyles, which are particularly popular for events and are a mainstay of their wedding party services.
- **Onsite Services:** The availability of **Onsite services** caters to special events, allowing stylists to provide services at an external location, which is a significant value for bridal parties and corporate clients.
The core features of Thomas West Salon that make it a compelling choice for the Illinois client include:
- **Legacy and Reputation:** Established in 1986, the salon has over three decades of history and is known for its high standards of service, quality, and integrity in the Chicago market.
- **Luxury Environment:** The salon offers a beautiful, elegant atmosphere with open ceilings, lush greenery, and stunning city views, ensuring a relaxing and luxurious client experience.
- **Expert Stylist Team:** The salon employs highly trained Hair Stylist and color specialists who are committed to continuous training in advanced techniques like Airtouch and Balayage.
- **Special Occasion Focus:** A strong reputation in bridal and wedding styling, with **Onsite services** available, makes it a top choice for major life events across Illinois.
- **Client-Centric Planning:** The salon offers **Appointments recommended** and **Accepts walk-ins** (though less common for complex services), providing flexibility alongside professionalism.
- **Convenient Payment Options:** The business accepts modern payment methods, including **Credit cards**, **Debit cards**, and **NFC mobile payments**.
Clients from the Illinois region interested in the high-quality services at Thomas West Salon can use the following professional contact information to schedule a complimentary consultation or book an appointment:
- Address: 222 W Merchandise Mart Plaza #204, Chicago, IL 60654, USA
- Phone: (312) 670-2270
- Mobile Phone: +1 312-670-2270
It is important to note that due to the specialized nature of the services, especially for color, extensions, and complex cuts, calling ahead for a consultation is highly encouraged to ensure a satisfactory outcome and to confirm pricing, which is customized based on the stylist and the service required.
Choosing **Thomas West Salon** is an investment in **top-tier hair artistry** and a **luxury service experience** that few other Illinois salons can match. For clients seeking advanced color work, such as perfectly blended Balayage, or seamless, high-quality **Hair extensions**, the expertise of the team is a key differentiator. While one review noted dissatisfaction with a specific layering technique for thicker hair when styled at home, the overwhelming sentiment, especially for high-value services and professional styling (like wedding parties), points to a consistently "flawless" execution.
The salon is worth choosing for its sophisticated atmosphere and its unparalleled location within the Merchandise Mart, providing easy access to those commuting into Chicago's business district. Ultimately, Thomas West Salon delivers on its promise of a "luxury escape" in the heart of the city, ensuring that clients leave not just with a haircut, but with an elevated sense of style and confidence that reflects the salon’s decades-long dedication to excellence.
Thomas West Salon Hairstyle
Hair Salon
- Hair coloring
- Hair extensions
- Haircut
- Hairstyling
- Color And Cut
- Extension Services
- Hair Stylist
- Straightening Services
Thomas West Salon Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
- Accepts walk-ins
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid parking garage
- Paid parking lot
- Paid street parking
Thomas West Salon Photos










Thomas West Salon Location
Thomas West Salon
222 W Merchandise Mart Plaza #204, Chicago, IL 60654, USA
Thomas West Salon Reviews
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★ 5★ 4★ 3★ 2★ 1I booked an appointment for my mom and myself. My mom’s haircut turned out nicely…she had overgrown layers that needed shaping, and she was very pleased with the result. Her positive experience is what bumped up my overall rating for this review.As for my own haircut, I also had overgrown layers, mostly around the front, and the stylist had time to fit me in. Before we began, I explained that while I have a lot of hair, it’s not particularly thick, just voluminous and that previous haircuts had sometimes left me with a poofy top and flat lower layers. I always mention this concern before a cut because it affects how my hair looks once styled at home.During the appointment, she used thinning scissors and a razor to create layers and added curtain bangs. The result looked great when styled at the salon, and I left initially happy.However, my review reflects how the cut has behaved in the days since. It’s been a week, and I’m still struggling with how my hair looks when not professionally styled. Unfortunately, it seems the thinning was overdone, which has caused the exact issue I was hoping to avoid= too much volume at the crown and flattened lower layers. The curtain bangs don’t sit naturally and are too thinned at the ends. I’d be upset if I had an event to go to anytime in the next few weeks bec I would need a professional to style it for me.I’m disappointed, as this isn’t the low-maintenance, air-dry style that the stylist specializes in. I guess it’s fine if you have regular/fine hair but I would not recommend for thicker wavy hair.
October 07 · Rose FrattiniI’ve been to Thomas West twice now and had my hair done by Wyatt both times. He’s incredibly talented — the cut, styling, and overall experience were flawless. The services are admittedly on the pricier side, but you absolutely get what you pay for: top-tier work and the best-quality products. The salon itself is gorgeous and well-maintained, with a great atmosphere. Of all the salons I’ve been to in Chicago, Thomas West definitely ranks among the best!
May 09 · Sam OrtizThis was my first visit to the salon, and I came here to follow my amazing and incredibly talented stylist, Alex Barnes (bringing cool LA vibes to Chicago). The location is fantastic—right in the heart of downtown with stunning views of the skyline and river. The space itself is modern, stylish, and full of good energy.Alex is truly my go-to hair magician! I’ve always struggled to find someone who really understands how to work with my thick, long and coarse hair, but Alex consistently creates styles that make me feel like I just walked off a movie set. She’s a true artist and just simply wonderful.
September 11 · Alexa G.It was my first time here, I specifically asked for someone who knows how to handle curly/wavy hair and they set up an appointment with Dayna! 1) pic is me and 2/3rd where my inspiration pics. I told her exactly what I wanted and she gave me her honest opinion (which I appreciated), I had an idea in mind and she explained why butterfly cut looks best if I had kept my hair a bit longer and suggested layers on front if I wanted the short hair look. I appreciated her honestly and professionalism! I will definitely will be coming back to her! And prices are super reasonable. If you want someone who knows how to cut curly hair she’s your stylist!
May 02 · Josselyn SortoVisiting Thomas West is always a treat, and this time was no exception. I was paired with Jess, and she was absolutely incredible. I came in feeling nervous, my hair was in rough shape, and I’ve had past experiences where stylists cut off more than I wanted. But Jess immediately put me at ease. She listened, comforted me, and delivered exactly what I had envisioned, perfectly matching my inspiration photos.As we chatted, I found out she’s worked with actors and it shows. Her skill, professionalism, and attention to detail truly set her apart. Jess is a hidden gem in Chicago, and I feel so lucky to have found her.
August 01 · Ashley Villarreal
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