Neli PROFESSIONAL Introduce
Neli PROFESSIONAL, helmed by Nelson Segarra, is a premier private salon suite offering an expert and highly personalized hair care experience in the heart of downtown Chicago. Situated on the world-famous Magnificent Mile, this salon is a destination for Illinois residents seeking top-tier services in advanced hair color, smoothing treatments, and professional hair extensions.
The salon is distinguished not only by its high technical skill—with Nelson having a reputation for both "technical and artistic expertise"—but also by its strong commitment to creating an inclusive and welcoming environment. Neli PROFESSIONAL proudly identifies as a Latino-owned and LGBTQ+ owned business, fostering a space that is openly LGBTQ+ friendly and designated as a Transgender safespace. This emphasis on safety, comfort, and personalized attention ensures that every client who walks through the door feels listened to and understood, a point frequently highlighted in customer reviews.
As a salon that operates within the Phenix Salon Suites structure, Neli PROFESSIONAL provides a focused, individual experience where the stylist concentrates fully on one client's goals, from maintaining a complex cool blonde shade to achieving a flawless new haircut. This boutique approach makes it an excellent choice for clients who prioritize quality of consultation and long-term hair health.
Neli PROFESSIONAL enjoys an excellent, highly visible location within the Phenix Salon Suites at a renowned address in the city:
Phenix Salon Suite, 520 N Michigan Ave 3 floor, Chicago, IL 60611, USA
Being located on North Michigan Avenue—Suite #101 on the 3rd floor, within a larger salon suite facility—places it at the core of Chicago's major commercial and cultural hub, making it easily accessible for clients throughout the Illinois region. Whether commuting from the suburbs or working downtown, the location is convenient to public transportation and major city thoroughfares.
In line with its commitment to welcoming all members of the community, the facility offers practical accommodations:
- Restrooms: Both a clean standard Restroom and a Gender-neutral restroom are available, promoting comfort for all clients.
- Accessibility: The business provides a Wheelchair accessible restroom.
For clients with busy schedules, the salon also offers the flexibility of Onsite services, a major benefit for special occasions or those requiring a stylist to come to them.
Neli PROFESSIONAL offers a comprehensive range of hair services, with notable specialization in advanced color techniques and transformative texture services. The stylist’s technical skill is applied across a diverse menu for all clients.
- Advanced Hair Coloring:
- Balayage: A freehand technique for sun-kissed, natural-looking highlights.
- Ombré: A blended, gradual transition from a darker shade at the roots to a lighter shade at the ends.
- Highlighting: Traditional foil work for multi-dimensional color.
- Single process: All-over color application or root color.
- Gloss or Glaze: A treatment used to enhance shine, refresh color tone, or slightly alter the shade without a permanent commitment.
- Hair Texture and Smoothing Treatments:
- Keratin treatments: Full smoothing treatments designed to eliminate frizz, seal the cuticle, and improve manageability for months.
- Keratin express treatment: A lighter, faster version of the smoothing treatment.
- Partial perm: Targeted perming service to add wave or curl to specific sections of the hair.
- Curly hair: Expertise in working with and styling various curl patterns.
- Hair Extensions:
- Tape-ins extensions: A popular, non-damaging method for adding length and volume quickly, known for lying flat and blending seamlessly with natural hair.
- Cutting and Styling:
- Women haircuts: Precision cutting tailored to long-term health and desired style.
- Men haircut: Expert cuts for male clientele.
- Bang trim: A quick service for fringe maintenance.
- Blowouts: Professional wash and styling.
- Hairstyling: Services for special events or regular polished looks.
Choosing Neli PROFESSIONAL means selecting a salon experience built on personalized attention, high-level skill, and social inclusivity—values that resonate deeply with many Illinois clients.
- Dual Ownership Identity: The proud identification as Latino-owned and LGBTQ+ owned offers clients the ability to support diverse businesses and find a stylist who understands diverse hair types and lifestyle needs.
- A Sanctuary for the Community: The salon’s welcoming approach, identifying as both LGBTQ+ friendly and a Transgender safespace, ensures a judgment-free zone where all clients can feel comfortable and respected.
- Focus on Hair Health: As mentioned in a customer review, the stylist "cares about the long-term health of my hair." This commitment to integrity over quick fixes is a significant highlight, especially for clients undergoing complex treatments like blonde maintenance, extensions, or Keratin treatments.
- Highly Personalized Service: Operating out of a salon suite, the structure necessitates that Appointment required or Appointments recommended. This allows the stylist to dedicate their time fully, ensuring they "really listen to what you want" and provide the essential education clients seek throughout the process.
- Financial Convenience: The salon accepts modern payment methods including Credit cards and Debit cards.
Given the highly individualized nature of a salon suite, booking an appointment in advance is essential to secure time with the stylist.
- Address: Phenix Salon Suite, 520 N Michigan Ave 3 floor, Chicago, IL 60611, USA
- Phone (Primary): (312) 405-5710
- Mobile Phone: +1 312-405-5710
- Planning Note: This is an Appointment required business model to ensure every client receives dedicated, one-on-one attention.
Neli PROFESSIONAL is worth choosing for Illinois clients who are looking for a highly skilled hair professional in an intimate, downtown Chicago setting. This is the ideal destination for anyone whose hair requires consistent, expert maintenance and for whom a positive, educational, and inclusive salon experience is paramount.
The specialization in key, high-demand services—particularly Balayage, Ombré, cool-blonde maintenance, and Tape-In extensions—means the stylist has honed a high degree of proficiency in modern, transformative hair artistry. Clients seeking these services want a stylist who can execute both the technical color application and the artistic blend, a balance Nelson is noted for.
Perhaps the most compelling reason to choose Neli PROFESSIONAL is the combination of its central, luxury location with its deeply personal and inclusive approach. You are not just getting a cut or color; you are gaining a professional who is committed to "educating me throughout the appointment" and is invested in your "long-term health of my hair," as noted in the stellar customer feedback. For clients in Illinois looking for a trusted, expert relationship with a diverse-owned salon on the Magnificent Mile, Neli PROFESSIONAL offers a boutique service that is truly tailored to individual needs and style.
Neli PROFESSIONAL Hairstyle
Hair Salon
- Balayage
- Bang trim
- Blowouts
- Curly hair
- Gloss or Glaze
- Hairstyling
- Keratin treatments
- Highlighting
- Keratin express treatment
- Men haircut
- Ombré
- Partial perm
- Single process
- Tape-ins extensions
- Women haircuts
Neli PROFESSIONAL Details
From the business
- Identifies as Latino-owned
- Identifies as LGBTQ+ owned
Service options
- Onsite services
Accessibility
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
- Wi-Fi
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Appointment required
- Appointments recommended
Payments
- Credit cards
- Debit cards
Neli PROFESSIONAL Photos










Neli PROFESSIONAL Location
Neli PROFESSIONAL
Phenix Salon Suite, 520 N Michigan Ave 3 floor, Chicago, IL 60611, USA
Neli PROFESSIONAL Reviews
balayageskillspersonalitybooktonerphotohealthartisttook his timecelebrity
★ 5★ 4★ 3★ 2★ 1I’ve been going to Nelson for years. He has both technical and artistic expertise, he’s honest, and he cares about the long-term health of my hair. Photo is of his work maintaining my cool blonde with extensions. I recommend him to everyone!
September 16 · Liesl Doxey-CrapoNeli is amazing! Not only is he personable but he really listens to what you want when you are going through the appointment. He made adjustments and educated me throughout the appointment. Highly rec to those downtown.
September 13 · Avani PatelNelson has been my stylist for 6 years and he’s amazing! Not only is he an amazing hair professional but he really cares about making sure your hair is healthy. My hair is naturally curly and i see Nelson for my regular trims and highlights. I had never had highlights or any sort of color or bleaching until Nelson. He takes great care of my hair and gives me suggestions on what i can do at home to keep my hair healthy between visits. Would highly recommend!
July 12 · Alyson ThompsonI love Nelson! super talented and such a warm, friendly person. really listens to what I want and always gets it just right. Totally recommend him if you’re in the Loop area. The place is nice, clean, and easy to find — it’s inside 520 on the 3rd floor. Just take the first escalator straight up. Definitely worth it!
August 28 · Putri RizkyhNelson the owner at Neli Professional hair salon is simply amazing! Nelson's talent as a hairstylist is matched only by his warmth as a person. Since discovering him at his previous salon, I've followed him faithfully. With my thick, long hair, Nelson effortlessly translates my ideas into exactly what I envision, all with a delightful and approachable manner. Unlike past experiences where stylists hesitated to thin my hair, Nelson expertly manages it, maintaining its thick, healthy appearance while making it lighter and more manageable, especially during summer. On top of his skill, talking to him during appointments makes time fly by—I always wish the appointments could be longer!
July 16 · Juul
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